Created by potrace 1.16, written by Peter Selinger 2001-2019

Medical Template on PTC Cloud

Sconce partnered with a global leader in In-Vitro Diagnostics to improve their product information management. 

Business Challenge

  • Customer’s legacy system developed in e-Matrix had reached its shelf life and hence there were frequent outages & service calls disrupting business in a big way
  • The legacy system was not built per Industry Best Practices and hence there were numerous Process Gaps
  • CAD Data was managed in Windchill while other critical Product Information – Documents, DHFs, DMRs, BoMs were managed in e-Matrix without any integration
  • Product Non-Conformance, CAPA and Audits were managed in TrackWise separately without any integrations

The Solution

  • A PLM Roadmapping Workshop Session was conducted to capture the Business Vision, current process gaps and overall systems landscape
  • Proposed a detailed multi-year phase-wise implementation plan to ensure Product Data is managed under a single digital thread enterprise-wide
  • Moved existing Windchill PLM to the PTC Cloud and implemented Creo Data Management as part of Phase I
  • Implemented PTC Windchill Medical Device Solution and configured E-Signature Approval Process to manage DHF & DMR Documents along with rendering.
  • Implemented end-end closed loop Change Management Process leveraging Windchill’s OOTB framework and best practices. The implementation involved no customizations and processes were fully configured.
  • Migrated Standard Documents, DHF, DMR Records and Change Records from legacy system from e-Matrix to Windchill using in-house repository of transformation tools and Windchill Bulk Migrator.
  • Future Phases
  • Implementing Engineering and Manufacturing Bill of Material Management in Windchill and migrate legacy BoMs from e-Matrix to Windchill
  • Currently implementing Windchill QMS Processes to manage Product Non-Conformance, CAPA and Audits.
  • Integrating Windchill PLM with SAP CRM to drive Product Changes from Customer Complaints managed in SAP CRM

Benefits

  • Reduced IT efforts to manage multiple systems by ~30%
  • Overall Process Efficiency has improved by ~20% as Product Information is continued to be consolidated to one a single system (Documents, Change and CAD Data)
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