Created by potrace 1.16, written by Peter Selinger 2001-2019

Multi-Year Support Services

15% Reduction in Product Development Time achieved through Sconce’s Automation Tools by a Sports Car Manufacturer

Business Challenge

  • Customer had a highly matured mission critical PLM System impacting more than 1000 users worldwide.
  • The Windchill PLM system is highly customized and integrated (Supplier data Exchange, ERP, Creo View integration from downstream systems for visualization) with several systems to manage Supplier Collaboration, Manufacturing Process Management etc.
  • Heterogeneous (multi-CAD) design environment with multiple heavy & light users.
  • Maintain a server farm of test, integration and development servers.

The Solution

  • Support and administer the Windchill PLM and MCAD technologies (CATIA and Creo) to ensure smooth functioning and minimal business downtime
  • Established a custom semi-automated cloning procedure to refresh non-production machines under 3 hours (from 2-3 days manual procedure).
  • Fine-tuned publishing to operate at a failure rate < 0.1 % per week.
  • Improvised usage of Creo View outside design department to visualize huge design data.
  • Troubleshoot CATIA-WGM integration problems (includes identification of several CATIA-WGM integration bugs) and improve designer methodologies working with Windchill.
  • Established HDIC based Creo-CATIA conversion that allowed better design collaboration between engine (using Creo) and chassis (using CATIA) departments.


  • Improved designer confidence in working with CAD & PLM System resulting in 15% reduction in Product Development Time
  • Over 40% reduction in timeline of Windchill projects as a result of automations used in administration activities.
  • Efficient publishing performance enabled management to push Creo View as a tool for non-designers (saving CAD licensing costs up to 20%).