Created by potrace 1.16, written by Peter Selinger 2001-2019

PLM Migration to Cloud

Reduced Total Cost of Ownership of their global PLM framework by transitioning to a fully managed cloud platform (SaaS) for a Fortune 500 Company

Business Challenge

  • Customer had multiple Windchill environments – Development, Test and Production. There were also multiple site replication servers around the globe, taking significant time for maintenance and operation.
  • Managing multiple systems on premise including upgrades, maintenance, troubleshooting was a major challenge and expensive with limited resources.
  • Multiple CAD authoring applications used by business such as PTC Creo Parametric, Creo Elements/Direct, AutoCAD, and Inventor and their interdependency was a big challenge.

The Solution

  • Studied the PLM framework in detail and laid out a solution map to move the entire PLM framework to a fully managed cloud hosted by PTC
  • Thorough understanding of the business customization in place helped strategize the deployment of the same on the cloud and ensured business continuity
  • Setup an offshore team working as per “follow the sun” approach to support global teams on L1-L4 related issues.
  • Laid out a process to manage continuous PLM enhancements/builds through an effective DevOps model
  • Systematic Maintenance and Support with transparent status dashboards accessible to stakeholders/leadership to ensure seamless communication.


  • A large set of users (Heavy & Light Users) use the PLM Cloud system which is operational (with very limited admin support from the customer)
  • 9+ well planned builds deployed in Windchill 11 which is hosted on the cloud
  • Metrics Dashboard with demarcation of customization efforts by complexity helped build management time take informed decisions and thereby reduce their efforts by 15%.