Reduced Total Cost of Ownership of their global PLM framework by transitioning to a fully managed cloud platform (SaaS) for a Fortune 500 Company
Customer had multiple Windchill environments – Development, Test and Production. There were also multiple site replication servers around the globe, taking significant time for maintenance and operation.
Managing multiple systems on premise including upgrades, maintenance, troubleshooting was a major challenge and expensive with limited resources.
Multiple CAD authoring applications used by business such as PTC Creo Parametric, Creo Elements/Direct, AutoCAD, and Inventor and their interdependency was a big challenge.
Studied the PLM framework in detail and laid out a solution map to move the entire PLM framework to a fully managed cloud hosted by PTC
Thorough understanding of the business customization in place helped strategize the deployment of the same on the cloud and ensured business continuity
Setup an offshore team working as per “follow the sun” approach to support global teams on L1-L4 related issues.
Laid out a process to manage continuous PLM enhancements/builds through an effective DevOps model
Systematic Maintenance and Support with transparent status dashboards accessible to stakeholders/leadership to ensure seamless communication.
A large set of users (Heavy & Light Users) use the PLM Cloud system which is operational (with very limited admin support from the customer)
9+ well planned builds deployed in Windchill 11 which is hosted on the cloud
Metrics Dashboard with demarcation of customization efforts by complexity helped build management time take informed decisions and thereby reduce their efforts by 15%.